Privacy Policy
Notice Regarding the Processing of Personal Data Pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and Law 4624/2019
Dear User, “Ippokampos” welcomes you to its website (hereinafter the “Website”) and asks that you read the following notice (the “ Notice”), which is issued in accordance with Article 13 of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).
This document contains a record of the processing activities carried out by the Data Controller, as defined below, through the Website; it should be noted that this information pertains solely to the Website, and therefore excludes any website to which you may be redirected from the Website.
1. Data Controller
The Data Controller is the general partnership operating under the name “Marinakis Michael and Alexander GP” and the trade name “Ippokampos,” Tax ID No.: 801306086, Tax Office: Heraklion, GEMI Number: 154003327000, with its registered office in Heraklion, Crete, at 3 Sofoklis Venizelos Avenue, ZIP Code 71202, with website: ippokamposseafood.gr, email: marinakis1908@gmail.com, and contact phone number: 2810280240. This means that the Company manages the Website and determines the purposes and means of processing your personal data in accordance with the Regulation and applicable law in general.
The Company has also designated Mr. ....... (First Name) ................ of ...... (father’s name), whom you may contact directly to exercise your rights, as well as to receive any information regarding the processing of your personal data and/or this Notice, at the following email address: marinakis1908@gmail.com and by phone at: 2810280240.
2. Sources of Personal Data Collection
The Company collects personal data directly from you and not from third-party sources. Your personal data is provided in the context of your visit to the website, specifically when you seek to contact the Company, place an order, submit a resume, filling out the quote form, submitting feedback or comments on the quality of our services, subscribing to the newsletter, or making purchases through our online store after clicking the relevant links on the homepage. To serve the above purposes and fulfill the service you, as a user, have requested, it is necessary for us to process the following personal data; otherwise, it will be impossible to provide the service.
3. For what purposes do we process your personal data, and what is the legal basis for such processing?
The table below sets forth the purposes of processing the personal data processed by the Company, the categories of such personal data, and the legal basis for their processing.
| Purpose of Processing | Categories of Personal Data | Legal Basis for Processing (provision of the Regulation) |
| 1. User Communication with the Company | Personal identifiers, contact information, and data provided to us by the user for this purpose. | Article 6, paragraph 1, subparagraph (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company, specifically to fulfill the user’s request. |
| 2. Submit a resume | Personal identifiers, contact information, resume content | Article 6, paragraph 1, subparagraph (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company, specifically to evaluate any future collaboration with the user. |
| 3. Filling out the bid form | Personal identifiers, contact information | Article 6, paragraph 1, subparagraph (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company, specifically to fulfill the user’s request by preparing a financial quote for the service requested. |
| 4. Service Evaluation – Submitting Customer Feedback | Personal identifiers, contact information | Article 6, paragraph 1, subparagraph (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company, specifically to improve the services it provides. |
| 5. Subscribe to the newsletter | Contact Information (Email) | Article 6, paragraph 1, subparagraph (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company, specifically corporate promotion and communication. |
| 6. Online Store Operations
|
Personal identifiers, contact information, and data provided to us by the user for this purpose. | Article 6, paragraph 1, subparagraph (f) – processing is necessary for the purposes of the legitimate interests pursued by the Company, specifically to fulfill the user’s request. |
3.1 Use of Online Store Information: The company collects four types of information about users: (1) information that users provide when registering as customers, (2) information that users provide in order to process their orders, (3) information the user provides when participating in contests held from time to time, (4) information the user provides when logging in via another platform (iOS, Android, Facebook, Google apps). When filling out any order form on our website, you will be asked for your full name, your address, your area’s ZIP code, your email address, your phone number, credit card information, and your preferred payment method. Additionally, you may be asked for more specific information, such as shipping and delivery details for an order, billing information, or details regarding a quote you have requested. The company uses the information you provide when submitting the online form to contact you regarding (i) the delivery of your order to your location, (ii) customer confirmation and identification whenever necessary, (iii) new or alternative products offered by the online store, (iv) special offers—contests, (v) receipt of prizes following a contest drawing. You can choose whether or not you wish to receive such communications from the online store by sending your request via email to marinakis1908@gmail.com.
4. Security
The Company processes your personal data in a manner that ensures its protection, taking all appropriate organizational and technical measures to ensure data security and protect it from accidental or unauthorized destruction, accidental loss, alteration, unauthorized disclosure or access, and any other form of unauthorized processing. Access to your personal data is granted only to Company personnel or direct partners who are required to have such information to fulfill orders. In the event of a data breach involving personal data, the Company will comply with applicable laws regarding the notification of the breach.
5. Disclosure to Third Parties and Categories of Recipients
To achieve the purpose described in paragraph 3 above, your personal data may be disclosed to external service providers contracted by the Company for this purpose or, as the case may be, to other public authorities in order to fulfill your requests.
The Company does not transfer your personal data to a third country or an international organization.
6. Geolocation Data
The website may collect and process geolocation data to provide services requested by the user, but only with the specific consent of the individual concerned, which may be revoked at any time. In this case, consent will be requested via a pop-up window.
7. Data Subject Rights
This section outlines your rights regarding your personal data. These rights are subject to certain exceptions, reservations, or restrictions. Please submit your requests responsibly. The Company will respond to you as soon as possible and, in any case, within one (1) month of receiving your request. If processing your request will take longer, you will be notified accordingly. To exercise your rights, please contact us via email at:
The Company ensures that you can exercise the following rights without any obstacles:
7.1. The Right to Information
You have the right to request and receive clear, transparent, and easily understandable information regarding how we process your personal data, in accordance with the Company’s current policies and procedures.
7.2. The Right of Access
You have the right to access your personal data free of charge, in accordance with the Company’s current policies and procedures, with the exception of the following cases, in which a reasonable fee may be charged to cover the Company’s administrative costs:
- manifestly unfounded or excessive / repeated requests, or
- additional copies of the same information.
7.3. The Right to Rectification
You have the right to request the rectification of your personal data if it is inaccurate or incomplete, in accordance with the Company’s current policies and procedures.
7.4. The Right to Erasure
You have the right to request the erasure or removal of your personal data when it is no longer necessary for the purposes for which it was collected or there is no legitimate reason to continue processing it, in accordance with the Company’s current policies and procedures. The right to erasure is not absolute, to the extent that there is a specific legal obligation or other legitimate reason for the Company to retain your personal data.
7.5. The Right to Restrict Processing
In certain cases, you have the right, in accordance with the Company’s applicable policies and procedures, to restrict or stop the further processing of your personal data. In cases where processing has been restricted, your personal data remains stored but is not subject to further processing.
7.6. The Right to Data Portability
You have the right to request the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, as well as to have us transfer such data to another data controller, in accordance with the Company’s current policies and procedures.
7.7. The Right to Object
You have the right to object, at any time and for reasons related to your particular situation, to the processing of your personal data, which is based on Article 6(1)(f) of the Regulation (processing for the purposes of the Company’s legitimate interests), pursuant to that provision. In such a case, the Company, as the data controller, will no longer process the personal data, unless it demonstrates compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.
7.8. Rights Regarding Automated Individual Decision-Making and Profiling
The Company does not engage in automated individual decision-making, including profiling.
7.9. How to Exercise Your Rights
To exercise the aforementioned rights, you must submit a written request to the Company in accordance with its current policies and procedures. The Company reserves the right to respond no later than one month after receiving the request, in accordance with the terms of the Regulation and its policies and procedures.
8. Retention Period for Personal Data
For each category of personal data, the Company determines the retention period for personal data in accordance with the provisions of the law for each category of personal data and its internal policies and procedures.
Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a server and stored in the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent” or “session” cookies: a persistent cookie is stored in a browser and remains active until its expiration date, unless deleted earlier by the user; a session cookie, on the other hand, expires at the end of the user’s session, when the browser is closed. Cookies generally do not contain information that can identify the user, but the personal data we hold about you may be linked to data stored in or retrieved by cookies. On our website, we use both session cookies and persistent cookies.
On our website, we may use Google Analytics and AdWords to recognize a computer when a user visits the site, to track users as they navigate the site, to enable the use of a shopping cart on the site, to improve the website’s functionality, to analyze website usage, to manage the website, to protect against fraud and enhance the security of the website, to personalize the website for each user, and to target advertisements that may be of interest to specific users.
Most web browsers allow you to block cookies—for example:
- In Internet Explorer (version 10), you can block cookies by accessing the cookie settings through “Tools,” “Internet Options,” “Privacy,” and “Advanced.”
- In Firefox (version 24), you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the menu, and unchecking “Accept cookies from websites” and
- In Chrome (version 29), you can block all cookies by going to the “Customize and control” menu, clicking “Settings,” “Show advanced settings,” and “Content settings,” then selecting “Block sites from setting data” under the “Cookies” heading.
- Blocking all cookies will negatively affect the functionality of many websites. If you block cookies, you will not be able to use all the features of this website.
You can delete cookies that are already stored on your computer—for example:
- In Internet Explorer (version 10), you will need to manually delete your cookies (you can find instructions at http://support.microsoft.com/kb/278835)
- In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” clicking “View Cookies,” and “Remove All Cookies,” and
- In Chrome (version 29), you can delete all cookies by going to the “Customize and control” menu, clicking “Settings,” “View advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site data” before clicking “Clear browsing data.”
- Deleting all cookies will negatively affect the functionality of many websites.
10. Security of Your Personal Data
We take the necessary technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data.
We store all personal data you provide on secure (password-protected and firewall-protected) servers.
All potential online financial transactions conducted on our website are protected by our encryption technology.
You acknowledge that transmitting information over the Internet is inherently insecure, and we cannot guarantee the security of data transmitted over the Internet.
You are responsible for keeping your password confidential; we will never ask you for your password (except when you log in to our website).
11. Revisions to This Notice
Our goal is to continually review and update this Notice to comply with data protection laws and new developments. Any updates to this Notice will be communicated to you immediately.
12. Third-Party Websites
Our website includes hyperlinks to, and information from, third-party websites. We cannot control and are not responsible for the privacy policies and practices of third parties.
13. Contacting the Supervisory Authority
For further information and advice regarding your rights or to file a complaint, please contact the Personal Data Protection Authority:
Mailing Address: Hellenic Data Protection Authority, Offices: 1-3 Kifissias Avenue, P.O. Box 115 23, Athens
Call Center: +30-210 6475600
Fax: +30-210 6475628
Email: contact@dpa.gr
What is the cancellation policy?
If a reservation is canceled by 12:00 p.m. on the same day as the reservation, a refund will be issued; otherwise, the amount will be held.
Business Information
BUSINESS NAME: MARINAKIS MICHAEL AND ALEXANDER, GENERAL PARTNERSHIP
BUSINESS ACTIVITY: FULL-SERVICE RESTAURANT MEAL SERVICES
GEMI NUMBER: 154003327000, Tax ID: 801306086, Tax Office: Heraklion
ADDRESS: 3 Sofoklis Venizelos Avenue
AREA: Heraklion CITY: Heraklion
ZIP CODE: 71202
PHONE NUMBERS: 2810280240